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| Course ID: MGT 328 |
| Programs: BSBA |
| Pre-requisites: |
This course is an introduction to the concepts, principles, problems, and practices of operations management. Emphasis is on managerial processes for effective operations in both goods-producing and service-rendering organizations. Topics include operations strategy, process design, capacity planning, facilities location and design, forecasting, production scheduling, inventory control, quality assurance, and project management. The topics are integrated using a systems model of the operations of an organization.
Stevenson, William J. Operations Management, 10th ed. ISBN 9780073377841.